Nothing is blocking the external sensor and I've positioned it several ways. If your TV is on a stand, table, shelf, or cabinet, a soundbar can be placed just below the TV. TV and soundbar purchase must be on the same receipt/transaction.Show Less I turn on the tv manually and use my cable remote to change channels but that is all it will do which tells me the remote from the cable box is fine. The sound bar is blocking the IR sensor of the TV. Turn on the TV and Soundbar. A display on screen should show if the TV is now muted, or not. I know i could get a RF remote, but i would only be using it for my TV and thats a waste of money. Is their a cable that covers the remote sensor on the TV and allows you to run the other end of the cable to where the remote control can "see it." https://www.cnet.com/news/read-this-before-you-buy-a-sound-bar Connect 1. You want to be sure the TV is not muted. What are my options to turn this TV on with the comcast remote? CONNECTIONS TV SOUNDCONNECT You can enjoy TV sound through your Soundbar when it is connected to a Samsung TV that supports the TV SoundConnect function. All my AV components are visible to the viewer, but my center channel speaker is right in front of the Samsung TV's remote control sensor. Currently my Samsung tv has an IR signal repeater that is wired from the TV behind the wall and in front of the said receiver in cabinet so that the signal is read by the receiver. *Qualifying TVs: 55"+ 2019 QLED and 7/8 Series UHD TVs. The remote control of the TV may stop working if the sound bar is placed in front of the TV. 2. Savings via instant rebate. You'll need to measure the height of the soundbar versus the vertical space between the stand and the bottom of the TV to make sure the soundbar doesn't block the screen. There isn't an option to move the soundbar. It will work but it's unsightly. Placing the sound bar too close to the TV may block the IR signal. Free from wires, the speakers use Bluetooth technology to connect and playback audio coming from your compatible TV or smart device. The tv remote doesn't do anything at all, cannot access the menu, tools, etc. If you are using a separate home theater, surround sound, or sound bar with your television, be sure to check the volume and mute on that device, as well. The LG sound bar is about ½” higher than the front of the TV and blocks the red light sensor in the bottom center of the TV Consequently sometime Remote doesn’t function unless you raise it up and angle it down toward sensor. Qualifying soundbar models: HW-Q90R, HW-Q80R, HW-Q70R, HW-Q60R, HW-MS650, HW-R650. Your options are threefold. TV is XBR750 purchased last month Press the button on the main unit’s right side or the SOURCE button on the remote control to select the TV mode. In that case, moving the sound bar is … Push the Mute button on your TV remote. Several people have tried taping over where the sensor is, but as it's mounted away from the front of the unit some of the IR signal seems to get in and trigger the sensor. A perfect match for your QLED TV, the Samsung True Dolby Atmos & DTS:X Soundbar elevates your home theatre’s sound and fills your room with booming, punchy bass. Applicable Products and Categories of This Article. which shows me that it's the tv sensor . My soundbar location is blocking my ability to power on my TV with both my Comcast remote and the Sony remote that came with TV. Free store pick up or Australia wide delivery This is ideal since the sound will come from where you're already looking. If this model TV doesnt have the same port I'd like to know what Samsung had outlined as the alternative to support such a setup. Make sure the sound on your TV isn't muted. 1) Use a bigger piece of tape. Access the menu, tools, etc it several ways you 're already looking sensor of the TV is purchased. 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